Why us?

Maximise Customer Lifetime Value with bLoyal and Paved Digital

Customer loyalty is one of the strongest drivers of growth, but too many programs end up being complicated, hard to manage, or disconnected across channels. That’s where bLoyal comes in. Built for real-time, omnichannel loyalty, it powers personalised rewards, subscriptions, and promotions across ecommerce, in-store, and every customer touchpoint.

Trusted by brands like Greencross/Petbarn, PetO, Landy’s and Goodwill, bLoyal already supports 20M+ registered customers, 55M+ sales transactions each year, and more than $6.5B in annual sales.

At Paved Digital, we help you take full advantage of that power. From strategy to integration and optimisation, we ensure your loyalty program is easy to run, seamless for customers, and tied back to measurable business outcomes.

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bLoyal Has the Reach. We Help You Turn It into Results.

bLoyal Provides the Platform. We Help You Build the Strategy.

bLoyal powers millions of customer relationships across leading brands, but loyalty can be difficult to design, launch, and scale effectively. Businesses often find themselves asking:

  • If we don’t have a loyalty platform yet, how do we know bLoyal is the right fit and where should we start?
  • If we already have bLoyal, how do we integrate it fully and optimise it to deliver measurable ROI?

At Paved Digital, we help you answer those questions — making loyalty programs effortless to manage, seamless across every channel, and directly linked to business growth.

Paved Digital helps you design and implement bLoyal programs, integrate with your digital stack, personalise campaigns, and provide ongoing support to drive lasting customer loyalty.

What Paved Digital can help you with

  • Loyalty Program Design & StrategyFrom concept to launch, we help you design loyalty, rewards, and subscription programs that fit your customers and business goals.
  • Platform Implementation & IntegrationFrom ecommerce and POS systems to CRM and marketing automation, we make sure bLoyal connects seamlessly with the rest of your digital stack.
  • Personalisation & Campaign OptimisationWe help you use bLoyal’s powerful segmentation and automation to deliver personalised rewards, targeted promotions, and subscription models that drive repeat purchases.
  • Ongoing Support & GrowthA loyalty program isn’t “set and forget.” We provide continuous support, performance monitoring, and optimisation to ensure bLoyal keeps delivering value as your business grows.

About bLoyal

bLoyal is an omnichannel loyalty and engagement platform designed to help businesses turn one-time shoppers into lifelong customers. At its core is a single master customer record that unifies data across every channel — making it easy to launch promotions, run flexible loyalty programs, manage subscriptions, and engage customers in real time.

bLoyal In-Flow Promotions deliver seamless discounts, coupons, and rewards through POS and ecommerce, including BOGO, cross-sell, seasonal offers, and gift cards.

In-Flow Promotions

Promotions should feel seamless, not complicated. With bLoyal, every discount, coupon, or reward runs directly through your POS or ecommerce, so customers get the right offer at the right time. Highlights include:

  • Order-, product-, or volume-based promotions
  • BOGO, cross-sell, and minimum purchase discounts
  • Viral, seasonal, or customer-specific coupons
  • Gift card creation and management across channels
bLoyal Flexible Loyalty Programs let brands design points or dollar-value rewards, track purchases, convert points into offers, and run tailored Frequent Buyer schemes.

Flexible Loyalty Programs

Every customer base is different, and your loyalty programs should reflect that. bLoyal makes it easy to design initiatives that truly resonate with your shoppers. With bLoyal, brands can:

  • Launch points-based or dollar-value rewards
  • Track total purchase history or product-specific accruals
  • Convert points into discounts, promos, or gift cards
  • Run tailored Frequent Buyer programs
bLoyal Personalised Subscriptions support standard or custom models with automated billing and flexible fulfilment options like delivery, shipping, or pickup.

Personalised Subscriptions

Subscriptions are one of the most effective ways to drive recurring revenue and build stronger customer relationships. bLoyal gives you the tools to personalise them. Features include:

  • Standard or custom subscription models
  • Automated pre-paid or recurring billing
  • Flexible fulfilment options: delivery, shipping, or in-store pickup
bLoyal Real-Time Engagement unifies customer data into 360° profiles with real-time segmentation and triggered personalised offers and campaigns.

Real-Time Engagement

The true power of loyalty lies in data. bLoyal’s Single Master Customer Record gives you a complete 360° view of every customer, helping you engage at the right time with the right message. Capabilities include:

  • Unified profiles built from every channel
  • Real-time audience segmentation
  • Triggered offers and campaigns tailored to behaviours

Ready to Turn Every Customer Into a Loyal One?

As your trusted bLoyal partner, Paved Digital helps you unlock the full value of customer loyalty programs. From design and implementation to optimisation and ongoing support, we ensure your loyalty solution works seamlessly across every channel. Let’s talk about your goals, and we’ll give you clear, practical guidance on building loyalty experiences that scale and last.

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bLoyal Partner Australia | Loyalty Program Experts